Our process – designed for your success.
From discovery to beyond implementation, we manage everything for an amazing experience. Leveraging our extensive carrier network, we ensure you get the best available price, a smooth deployment, and impeccable service should any issues arise.
Try getting that from a major carrier.
Discovery
A comprehensive snapshot of your existing technology landscape, including voice, data, data center, and cloud services.
This deep dive allows us to get to know your business and determine your short and long term goals and growth strategies. A thorough review and analysis of all related invoices helps us identify opportunities for cost reduction, outdated equipment retirement, and new technologies that meet your strategic goals.
Collaboration
A collaborative effort to develop a strategic roadmap of success that hits all the requirements and exceeds expectations.
Acting as your advocate, we bring different providers to the table to compete for your business. These providers have been vetted by the SOLUS team, so you can rest easy that we only present the best of the best to present their offers to you. We bring the buying power and expertise to help you make an educated decision.
Implementation
A coordinated and streamlined process of deploying solutions throughout your organization as quickly and simply as possible.
Your dedicated project manager will serve as your liaison throughout the entire implementation process, managing all vendor-related activities from start to finish. Serving as your advocate to the carrier, we will manage the entire vendor relationship – answering questions and providing updates to you along the way.
Ongoing Support
A continued relationship that gives you a single point of contact for ongoing support, issue resolution, and ticket escalation.
We don’t walk away after you implement your new services. Rather, we stick with you through the life of the contract, providing a level of service that you’ll never get from major carriers. Forget 800 numbers with endless wait times or getting stuck in a customer service queue. We are just a single email or phone call away.
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Ready To SIMPLIFY Your Business Technologies?
Let’s talk about how SOLUS can simplify the deployment of your technology solutions so you can focus on the important stuff – your business.