A nationwide retailer with 200+ physical locations and an e-commerce store was ready to embark on a serious growth strategy that would include an additional 1800 locations. While their IT department managed the current DSL lines from multiple providers, the client was looking for a scalable solution that could accommodate their aggressive growth strategy.
The client had two options – scale and hire additional employees to support the initiative or outsource a solution that freed up resources while still meeting the key requirements.
- Improved uptime at current and new locations
- Prioritize voice and data traffic while powering mission-critical business applications
- Support iPads and remote Point of Sale (PoS) systems in stores
- Digital solutions for signage and VoIP
- Leveraging technology for loss prevention
SOLUS fully-managed the entire project with well-defined roles and responsibilities between the carrier and the client. Serving as an extension of the client’s team, our team provided recommended MPLS solutions with 24×7 proactive monitoring. Additionally, we provided incident management, asset tracking, lifecycle support, and provisioning expertise to ensure all requirements were met throughout the project.
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SOLUS by the numbers
We’ve got a lot to be proud of here at SOLUS. Since 2001, we’ve put our collective experience to work for our thousands of customers. This industry knowledge, coupled with our passion for helping businesses achieve technology greatness, is how we’ve developed an $11M+ book of business with enterprise-grade providers.
YEARS OF DELIVERING AN AMAZING CUSTOMER EXPERIENCE
COMBINED YEARS OF INDUSTRY EXPERIENCE ON TEAM SOLUS
NUMBER OF STATES WITH SOLUS CUSTOMERS
SERVICES CURRENTLY CONTRACTED THROUGH SOLUS